Earlier this month, the NGO Transport & Environment (T&E), which strives for more environmentally friendly transport, a study on the quality of European railway companies.
- The train tickets are not cheap (6.4/10), but you can often benefit from interesting discounts (10/10), usually if you book well in advance.
- Trenitalia (8.9/10) and the French SNCF (10/10) stand out for their travel experience.
- In terms of booking experience, Trenitalia ranks fifth.
- The Swiss SBB and the Dutch NS are the most punctual operators in Europe, but here too Trenitalia is fifth.
| Overall experience | Tariff (€€) | Special tariffs/ Discounts (€) | Reliability (๐) | Comfort and travel experience (๐) | Booking experience (๐ ) | ||||||||
| ↓ | Operator | score (/10) | country | (€€) score | ↓ (€€) | (€) score | ↓ (€) | (๐) score | ↓ (๐) | (๐) score | ↓ (๐) | (๐ ) score | ↓ (๐ ) |
| 1 | Trenitalia | 7.6 | Italy | 6.4 | 17 | 10.0 | 1 | 6.5 | 5 | 8.9 | 2 | 8.3 | 5 |
| 2 | RegioJet | 7.4 | Czechia | 8.5 | 3 | 7.5 | 11 | 6.1 | 7 | 8.1 | 9 | 7.8 | 7 |
| 3 | รBB | 7.1 | Austria | 5.9 | 20 | 8.8 | 8 | 4.9 | 11 | 8.2 | 8 | 9.4 | 2 |
| 4 | SNCF | 6.6 | France | 6.0 | 19 | 6.3 | 21 | 4.9 | 11 | 10.0 | 1 | 7.8 | 7 |
| 5 | PKP | 6.5 | Poland | 7.1 | 11 | 10.0 | 1 | 4.5 | 14 | 8.1 | 9 | 3.7 | 24 |
| 5 | ฤD | 6.5 | Czechia | 8.1 | 5 | 7.5 | 11 | 3.4 | 20 | 7.8 | 13 | 5.6 | 15 |
| 7 | Renfe | 6.4 | Spain | 6.8 | 13 | 8.8 | 8 | 7.4 | 3 | 8.4 | 5 | 4.8 | 20 |
| 7 | VR | 6.4 | Finland | 7.8 | 7 | 5.0 | 24 | 6.0 | 8 | 8.3 | 6 | 5.5 | 16 |
| 7 | Italo | 6.4 | Italy | 6.8 | 13 | 10.0 | 1 | 3.7 | 19 | 7.6 | 14 | 8.0 | 6 |
| 10 | SBB | 6.3 | Switzer-land | 2.9 | 25 | 7.5 | 11 | 7.8 | 1 | 8.0 | 11 | 9.7 | 1 |
| 10 | SJ | 6.3 | Sweden | 6.9 | 12 | 10.0 | 1 | 4.0 | 15 | 8.5 | 4 | 4.8 | 20 |
| 12 | NMBS | 6.1 | Belgium | 5.6 | 21 | 8.8 | 8 | 7.4 | 3 | 2.7 | 27 | 4.8 | 20 |
| 12 | ZSSK | 6.1 | Slovakia | 7.6 | 9 | 7.5 | 11 | 5.7 | 9 | 8.0 | 11 | 3.3 | 25 |
| 12 | CFR | 6.1 | Romania | 7.4 | 10 | 7.5 | 11 | 5.3 | 10 | 6.3 | 21 | 4.3 | 23 |
| 12 | DSB | 6.1 | Denmark | 7.7 | 8 | 6.3 | 21 | 3.1 | 21 | 5.7 | 23 | 8.6 | 4 |
| 16 | MรV | 5.9 | Hungary | 8.1 | 5 | 7.5 | 11 | 0.0 | 25 | 6.4 | 20 | 5.4 | 17 |
| 17 | DB | 5.8 | Germany | 6.2 | 18 | 6.3 | 21 | 2.5 | 23 | 8.7 | 3 | 7.7 | 10 |
| 18 | Avanti West Coast | 5.7 | UK | 4.5 | 24 | 7.5 | 11 | 3.8 | 17 | 7.5 | 16 | 6.4 | 11 |
| 18 | CP | 5.7 | Portugal | 5.4 | 22 | 10.0 | 1 | 0.4 | 24 | 6.9 | 19 | 6.3 | 12 |
| 20 | NS | 5.5 | Nether-lands | 5.1 | 23 | 3.8 | 25 | 7.8 | 1 | 4.1 | 25 | 6.1 | 13 |
| 20 | Flixtrain | 5.5 | Germany | 9.0 | 1 | 0.0 | 27 | 3.9 | 16 | 6.2 | 22 | 8.7 | 3 |
| 22 | GWR | 5.4 | UK | 1.0 | 27 | 7.5 | 11 | 6.4 | 6 | 7.2 | 18 | 6.1 | 13 |
| 22 | Snรคlltรฅget | 5.4 | Sweden | 6.5 | 16 | 7.5 | 11 | 0.0 | 25 | 8.3 | 6 | 5.4 | 17 |
| 22 | BDZ | 5.4 | Bulgaria | 8.4 | 4 | 10.0 | 1 | 0.0 | 25 | 5.0 | 24 | 2.7 | 26 |
| 25 | Ouigo | 5.2 | France | 8.6 | 2 | 1.3 | 26 | 4.6 | 13 | 7.3 | 17 | 4.9 | 19 |
| 26 | Hellenic Trains | 5.1 | Greece | 6.7 | 15 | 10.0 | 1 | 2.9 | 22 | 4.0 | 26 | 2.7 | 26 |
| 27 | Eurostar | 5.1 | Int. (France) | 2.1 | 26 | 7.5 | 11 | 3.8 | 17 | 7.6 | 14 | 7.8 | 7 |
